Technical Support for Jaksta Media Recorder
Internet shutting down when starting Jaksta Monitoring
Asked by Greg @ 14 Oct 2016 11:10 / Views: 35
Any time I try to start monitoring, my internet connection shuts off.
I am using Sierra, and just purchased Jaksta today (1.5)
I've attached my log file.
From Greg @ 11 Oct 2016 12:10
Unfortunately there is a current issue with macOS Sierra, we have a workaround here:
Sorry for the inconvenience, we are working on a more permanent fix.
From Ben @ 11 Oct 2016 16:10
I tried the link you suggested, however Firefox could not find anything at http://localhost/jaksta.cer.
I tried launching firefox before and after staring Jaksta, with and without monitoring enabled. Seems there is no certificate to open.
From Greg @ 11 Oct 2016 20:10
What exactly do you see when you click on the link while Jaksta is running? Are you able to send us a screenshot of what you see in Firefox?
From Ben @ 12 Oct 2016 12:10
We now have a beta version which should work properly on macOS Sierra:
This should work in Safari and Chrome. Let us know if there is still any trouble.
From Ben @ 13 Oct 2016 13:10
The new version seems to be working. I'll play around with it a bit more, but I can access the internet now with Jaksta running.
Thanks for the help!
From Greg @ 14 Oct 2016 10:10