Technical Support for Jaksta Media Recorder
Asked by james coffey @ 23 Feb 2017 12:02 / Views: 8
I have jaksta for mac version 1.5.1. When have Jaksta enable i get two different problem
1. ssl error "your connect is not secure" Browsers Google Chrome, Safari and Opera.
2. unable to connect to web page.
From james coffey @ 23 Feb 2017 12:02
Firstly, make sure you are not running a VPN when you try and run Jaksta - they can sometimes interfere with the program and cause problems.
Other than that, are you able to send us a log file the next time you encounter this problem? You can find the Jaksta log file by going to the Preferences and clicking the Find Log File button
From Liam @ 24 Feb 2017 14:02