That is very odd, as it says in the log that it is picking up on a VPN. I will investigate and see if there might be something that can cause a false negative.
The problem definitely arises when the monitoring is supposed to kick in, as the startup is all fine but it does not go beyond it. Does this problem occur when you have a browser open at the same time that you start Jaksta or when you are streaming something, or does it occur when you open Jaksta on its own and then go to use the internet?
In the meantime, you could try the following:
- Make sure you are you running Jaksta from the top level of your Applications folder (ie. it should not be inside a sub-folder in Applications)
- Check that your Download Location and Conversion Location in the Preferences are set to a place that still exists and is accessible (ie. be certain that you don't have the downloads directed to an external drive that is no longer connected)
- Try using different browsers
- Try reinstalling the software
From Liam @ 23 Feb 2017 10:02