Technical Support for Jaksta Music Recorder (Miner)

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music miner not working

Asked by ronnie braverman @ 13 Oct 2017 06:10 / Views: 3

after a couple of years away from jaksta and computer music, i have tried to get back to it today.  i downloaded the new music miner version to use on my macbook pro with sierra 10.12.6, and tried to stream both spotify and youtube music, and nothing happened.  what am i doing wrong,  i had watched the quick start video and seemed to do what it suggested.  

hopeing you can help


From ronnie braverman @ 13 Oct 2017 06:10

Hi Ronnie,

Which version are you now running?

Regardless, stream downloads will not work with Spotify as they have built in protocols that block capturing from programs like Jaksta. 

As a workaround, we have a new setting called Audio Capture Mode in the new version that records the audio being sent to the speakers rather than the stream itself.


But if nothing is capturing from YouTube then will be a separate issue.


Regards

Liam

Jaksta Support


From Liam @ 16 Oct 2017 10:10

thanks Liam for your suggestion.  sounds like i should buy the new version and use the audio capture mode if needed.  is there any discount for past Jaksta users?  ronnie


From ronnie braverman @ 17 Oct 2017 04:10

Hi Ronnie,

Yes there is a discounted upgrade offer available. You will need your V1 activation code to access it.

You can get to it here: https://store.shedworx.com/store/purchase.do?offer_id=2541

There is also an option to get the Deluxe Bundle (all 4 apps) at the discounted price of $34.95. If you are interested in this option at all, just send in an email privately to support@jaksta.com and I will get back to you with the details.

Regards

Liam

Jaksta Support


From Liam @ 17 Oct 2017 10:10