Hi again Curt,
It definitely seems as if the problem arises during the conversion process, which then corrupts the file and is why it won't play and is so small.
A few more suggestions I can make are:
- Make sure you are you running Jaksta from the top level of your Applications folder (ie. it should not be inside a sub-folder in Applications)
- Check that your Download Location and Conversion Location in the Preferences are set to a place that still exists and is accessible (ie. be certain that you don't have the downloads directed to an external drive that is no longer connected)
I doubt it will be the second one, as the log file indicates that you have the download location set to the desktop - make sure the conversion location is also set an existing location, and that the permissions on the folder allow for it to be edited.
If these do changes do not resolve the issue, then a future update may fix it. We are hoping to have the next one out in the coming months and we will notify you when it is released.
As far as other products go, you could try Jaksta Media Recorder and download the whole video and then convert it to an audio file. But this may have the same problem, as the programming operates the same way as Music Miner. Alternatively, there are online sites that can download and convert YouTube videos into audio files of a specified file type, which would effectively give the same result.
Try these final suggestions and hopefully it will come good.
From Liam @ 18 Feb 2017 12:02