Jaksta Screen Recorder for Mac Technical Support Forum

Jaksta Screen Recorder stops recording after 5 minutes

Using Jaksta Screen Recorder I tried to record a 90-minute BBC program.  I ended up with a 12-minute recording that just captured snippets here and there.  I recorded the first minute of the program and that went well.  Then I tried to record the first 10 minutes and it stopped recording after 5 minutes and 30 seconds.  

I'm using Jaksta Screen Recorder 2.2.5 on a Mac running macOS Mojave Version 10.14.6.  The program I'm trying to record is at https://www.bbc.co.uk/iplayer/episode/m000zhgd/imagine-2021-tom-stoppard-a-charmed-life

I was accessing the program using Firefox version 92.0 (64-bit). 

From Paul Delaney @ 15 Sep 2021 07:09

Answers: 1, Votes: 0

Hi Paul,

Do you know what recording mode you were using? If it was the Smart or Window modes that rely on detection of a window or video then it may be that something disrupted it and compromised the recording.

My suggestion would be to try using Region mode. It's about as basic as a recording function can get, but because of that it is also the least likely to have issues.

Let me know if the problem continues.



Jaksta Support

From Liam @ 15 Sep 2021 11:09

Votes: 0