Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Can no longer download from Vimeo

Can no longer download from Vimeo

Asked by RLL @ 15 Sep 2017 09:09 / Views: 0

I was able to download from Vimeo but now it appears to download but when it finishes it  says "Completed (Errors)" and nothing is saved.  Any suggestions would be appreciated.


From RLL @ 15 Sep 2017 09:09

There are no known issues with capturing Vimeo.

Please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063

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From CRS @ 22 Sep 2017 12:09

I am now getting some results after installing the latest version of Jaksta Media Recorder but the quality is not fantastic (although this may be due to the original) and it seems to download in real time compared to before I had the problem when the download was quite quick.

When I try to navigate the DVR browser to http://pdl.vimeocdn.com/ I get the following:

Access Denied

You don't have permission to access "http://pdl.vimeocdn.com/" on this server.

Reference #18.36c2ce17.1506060464.1c756316


The site I have been testing that I have trouble with is https://www.mikeheddingmusic.com/product/worried-man-blues-beginner-banjo-video-lesson/


Thank you for your help,


RLL


From RLL @ 22 Sep 2017 14:09