Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | cannot download video

cannot download video

Asked by Carlo Straulino @ 26 Nov 2017 20:11 / Views: 3

From Carlo Straulino @ 26 Nov 2017 20:11

Captures fine here with Auto capture mode.

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Try clearing your browses cache & ensure AUTO is on before going to the webpage.

If you are still having issues then please provide debug logs as per

https://jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

Please ensure debug is on before you switch AUTO on and go to the webpage.




From CRS @ 27 Nov 2017 08:11

Now it seems to work.

Thank You for your support.

Kind Regards,

Carlo Straulino


From Carlo Straulino @ 06 Dec 2017 05:12