Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Cannot update to 7.0.0.24

Cannot update to 7.0.0.24

Asked by Patricia @ 05 Sep 2017 10:09 / Views: 6

Please see attached for the problem with installing the latest version on top of 7.0.0.18.


From Patricia @ 05 Sep 2017 10:09

ffmpeg is still running on your machine.  Kill it and ensure JMR is closed.


From CRS @ 05 Sep 2017 12:09
JMR was closed and ffmpeg wasn't there to kill (I have Process Explorer).

However, the installation went OK when I rebooted in advance :)

Thank you for the prompt response, sorry my reply has been delayed.

Patricia

From Patricia @ 08 Sep 2017 23:09