Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Streamate and HTML5

Streamate and HTML5

Asked by Calvin McNeil @ 13 Oct 2017 08:10 / Views: 7

Hello. Jaksta is able to record Flash streams from streamate.com just fine. However, Streamate is transitioning to an HTML5 player (http://streamate.com/blacklabel/hybrid/?name=ModelName). Is Jaksta able to record their HTML5 streams? I have tested with Internet Explorer and Firefox browsers, but no streams were detected? Please help. Thank you.


From Calvin McNeil @ 13 Oct 2017 08:10

Looks like just the same streams here using chrome and ff.

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If you are still having issues then please provide debug logs as per https://support.jaksta.com/a/forums/folders/6000186433 

 

Ensure debug is on before you click AUTO on and collect after the stream should have been detected.



From CRS @ 17 Oct 2017 16:10