Jaksta Recorder for Slingbox for Windows Technical Support Forum

Error message on Slingbox 350

Attached are the log files.  Let me know if you need addtional information

From S-ofarrell01 @ 06 Feb 2016 11:02

Answers: 4, Votes: 0

The slingbox IP you have used is and the port is 5001.

The error windows error is "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond".

There is either no slingbox at this IP on this port number, something (like a firewall) is stopping the connection or you already have an app connected to the slingbox - they only support one connected app.

A reboot of the slingbox might also work if it has hung or something.


From CRS @ 07 Feb 2016 15:02

Votes: 0

I logged into Slinbox to identify the IP as Attached are the latest logs.  

From S-ofarrell01 @ 08 Feb 2016 07:02

Votes: 0

I have modified your last post.  Your concern will be address in the next release.  Thanks for pointing it out.

You have changed to using on port 5021 and the message from windows is now

"No connection could be made because the target machine actively refused it"

Slingboxs almost always stream on 5001 from what I have seen so if the IP is correct use 5001 as the port.


From CRS @ 08 Feb 2016 07:02

Votes: 0

Ive responded to you through the billing system to process a refund for you as 350 models are not supported.

Supported models are here:


I missed the model number up you were using for some reason. Sorry about that.

From CRS @ 08 Feb 2016 09:02

Votes: 0