Slingbox and NOT changing channel.

Question

I just bought your software and realized that it does NOT change the channel for the scheduled recording. 
   
 I can get free software like slingsdk to change the channel but your software CANNOT do such a simple thing.  
   
 Why not? 
   
 Latest version of your recorder.  
 Slingbox PRO HD with the latest firmware.

Answer

I am using the built in Tuner as we do NOT have any digital cable.  If this does not work, then I want a refund.

Answer

You can get a refund anytime if you purchased in the last 30 days: https://support.jaksta.com/support/tickets/new 
   
 That said you can indeed setup a scheduled recording to change channel.  See highlighted field below.

You may also need to change the key mappings: 
   
 https://www.jaksta.com/support/windows/kb/how-do-i-map-the-remote-control-buttons-6000066980

Answer

I did that with the channel and it did NOT change the channel.

I have found several other Support discussions with the same issue and NO resolution by Jaksta.

I would like a refund. It has only been a day.

Answer

Your solution for Key mapping is good for controlling other devices buy as myself and many others have found, your Slingbox program cannot even control the Slingbox itself.     https://www.jaksta.com/support/windows/technical/jaksta-recorder-for-slingbox/hd-pro-will-not-change-channel-6000013657 
   
 https://www.jaksta.com/support/windows/technical/jaksta-recorder-for-slingbox/problems-changing-channel-6000043127 
   
 You should provide a solution that works for the slingbox or remove your advertising that says it works for slingboxes.

Answer

Mark if it's not for you, you can request a refund at the link indicated which is here: https://support.jaksta.com/support/tickets/new

Answer

It does NOT seem to work for anyone.  I requested a refund but NO response.

Answer

Mark your refund WAS processed about three hours ago.

Jaksta Recorder for Slingbox for Windows Technical Support Forum

Slingbox and NOT changing channel.