When I schedule a recording it outputs as a .wmv file and I have it set to "Convert to this format and quality once complete" to mp4 but only the wmv file is present in the output directory.
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Author: James Davisd
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Answers: 9, Votes: 0
Your logs are not in debug mode. Please follow these instructions: https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
Just run the scheduled task once debug is on, no need to wait for it.
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Author: CRS
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
New log attached.
James
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Author: James Davisd
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Another log file attached same error of no conversion.
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Author: James Davisd
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
The conversion is failing as the folder D:\Video Downloads\Netflix\Vimeo doesnt exist.
You have that set that on the main conversion menu, on the home screen, by the look of it.
Home > Conversion Settings Menu > Output Folder.
I've changed the code to create the folder on conversion if it no longer exists. Will be in the next version.
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Author: CRS
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Also you are using an older version. Upgrade to the lastest so DVR works correctly with the latest Chrome browser.
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Author: CRS
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
This version will recreate a manually set conversions output folder if it has been deleted.
http://downloads.jaksta.com/release/jak7/JMR7/7.0.1.18/JMR7-7.0.1.18.exe
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Author: CRS
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
I just tried and can not find the "conversion settings menu"
"Home > Conversion Settings Menu > Output Folder. " does not translate into what to click on.
James
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Author: James Davisd
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
I installed JMR7-7.0.1.18.exe and it converted OK but assigned directory as I had it set long ago.
I see how to set the dir for the wmv file but can not find where to change the directory for the converted file.
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Author: James Davisd
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Please see highlighed menu in image below. Click that and then select Output folder to set the conversions output folder.
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Author: CRS
Created At: 2018-06-09T00:16:26+08:00
Updated At: 2018-06-09T00:16:26+08:00
Views: 47
Votes: 0
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Attachments
From Support Migration @ 08 May 2023 01:05
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