Jaksta Media Recorder for Windows for Windows Technical Support Forum

I am unable to record  anything from Dshanywhere.com  I followed instructions from here: https://www.jaksta.com/best-apps/dishanywhere.com 

When the video starts in the DISH Aywhere Slingplayer window and I press record, it shows the status of Connecting in the Digital Video Recorder window.

It acts like is is waiting for the video to start in the browser and not the DISH Aywhere Slingplayer window/app.

Please advise.

Thanks, Fred

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Author: fred smith
Created At: 2017-01-30T06:23:17+08:00
Updated At: 2017-01-30T06:23:17+08:00
Views: 73
Votes: 0
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Please try and set Settings > DVR > Browser Emulation to IE11.

If that doesnt work please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063

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Author: CRS
Created At: 2017-01-30T06:23:17+08:00
Updated At: 2017-01-30T06:23:17+08:00
Views: 73
Votes: 0
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I tried IE 11 mode and no luck, I am uploading the debug logs.  It just seems like it doesn't know the DISH Aywhere Slingplayer window is playing video.

--- Import ---
Author: fred smith
Created At: 2017-01-30T06:23:17+08:00
Updated At: 2017-01-30T06:23:17+08:00
Views: 73
Votes: 0
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Author: fred smith
Created At: 2017-01-30T06:23:17+08:00
Updated At: 2017-01-30T06:23:17+08:00
Views: 73
Votes: 0
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Sent you an email asking for login details so we could test.  Could you send them to support AT jaksta.com and reference this ticket?  

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Author: CRS
Created At: 2017-01-30T06:23:17+08:00
Updated At: 2017-01-30T06:23:17+08:00
Views: 73
Votes: 0
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