Jaksta Media Recorder for Windows for Windows Technical Support Forum

 Hi,

this is about the site OK.ru and downloading live stream (not using Auto, just adding the url and pressing return or clicking that arrow down symbol). Two days ago they have changed something about their streams.

Till then live streams from the site were downloaded in two qualities only. TS (H264) and FLV. When the download started in TS (H264) everything was fine.

When the download started in FLV you knew the stream is broken. This often happend when you add a stream too early after it began. In this case you started the download again to get it in TS.

This was the way it was. This way was fine.

However, for two days now live streams started to download in a third kind of quality:

You get

TS (H264, 720x1280, xxxxx fps / AAC, VBR) <- the perfectly fine download

and

FLV <- the broken one one, as described above.

but now also

TS (720x1280 / AAC, VBR) <- Notice the H264 codec info is missing.

The new TS download, the one without the codec info, will results in a corrupted video file in the end. Sometimes large portions of the video don't play, sometimes you can't fast forward them and so on. Only muxing them with an external program will fix them. And no, the options "Automatically fix RTMP live streams" and "Rebase RTMP timestamp" do not fix them reliably.

I tried different versions of Jaksta and the Extraction Engine. I even bought a new licence since I tested so often that my old key was activated too often. No problem, you deserve the little extra money. But this way I can be sure the problem is 100% OK.ru's fault.

So, is there a way I can force the correct download quality (TS, H264)? Or is there something you can do with either a new version of the Extraction Engine or Jaksta itself? Thanks in advance.

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Author: Andreas
Created At: 2020-05-22T04:13:24+08:00
Updated At: 2020-05-22T04:13:24+08:00
Views: 18
Votes: 0
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I get MP4 HLS streams

Could you please send debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

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Author: CRS
Created At: 2020-05-22T04:13:24+08:00
Updated At: 2020-05-22T04:13:24+08:00
Views: 18
Votes: 0
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I'm prefer not to use HLSD. And without HLSD you get TS files by default. Sorry I did not mention that.

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Author: Andreas
Created At: 2020-05-22T04:13:24+08:00
Updated At: 2020-05-22T04:13:24+08:00
Views: 18
Votes: 0
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