Jaksta Media Recorder for Windows for Windows Technical Support Forum

We have an issue with jaksta media recorder ever since upgrading to version 7. 

When the videos we are trying to capture are downloaded, the format has changed between jaksta 6 and 7 and the files are considerably smaller. Unfortunately these files when played back by vlc do not play (there is no picture). Version 6 downloaded the videos as MPG (MPEG, MP2,VBR) but version 7 downloads them as mp4(h264/aac). We used to use the convert process to convert the downloaded videos to flv format (as this gives finer control over the playhead position in vlc) but since upgrading to version 7 none of the files are successfully converted regardless of which target format we choose. Each converted file displays Complete( with errors), generates a 0 byte file, and returns an unknown error in the progress log.

This means jaksta 7 for the videos we want to capture is pretty useless.

An example video can be found at:

http://www.attheraces.com/atrplayer-replay-overlay/VOD/1032537 (just paste into jaksta's url and try downloading the file)

Uninstalling version 7 and re-installing version 6 fixes our problem, but I'm not sure how long version 6 will be supported, plus it is not a trivial process to download any version 6 updates and Jaksta keeps going to the version 7 download page.

--- Import ---
Author: Martyn Weber
Created At: 2018-03-20T22:14:40+08:00
Updated At: 2018-03-20T22:14:40+08:00
Views: 46
Votes: 0
--- Import ---