Hi,
I am contacting you as I purchased Jaksta media recorder and it is not working.
Every video I post to convert to mp3 from youtube either says video unavailable or Url is not supported.
Can you please resolve the issue ?
Kind regards
James
--- Import ---
Author: James Carr
Created At: 2019-06-21T22:50:31+08:00
Updated At: 2019-06-21T22:50:31+08:00
Views: 32
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 02:05
Answers: 4, Votes: 0
Youtube must have changed something yesterday because I was downloading videos and it was working great and all of a sudden I also got the error that says the URL is not supported.
--- Import ---
Author: JTRbe
Created At: 2019-06-21T22:50:31+08:00
Updated At: 2019-06-21T22:50:31+08:00
Views: 32
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 02:05
Votes: 0
Support for the latest youtube changes was made yesterday via the automatic update.
Please ensure you have Get Support > Check for new version on start switch on and restart JMR. The update will automatically be downloaded and applied.
Please dont post license keys to the forum. :)
--- Import ---
Author: CRS
Created At: 2019-06-21T22:50:31+08:00
Updated At: 2019-06-21T22:50:31+08:00
Views: 32
Votes: 0
--- Import ---
Attachments
From Support Migration @ 08 May 2023 02:05
Votes: 0
Hi,
The downloads now work thank you. However, I have selected the best MP3 quality in Jaksta but when I download a song, it downloads the song twice, once in 128kbps and once in 320KBps (see picture below), do you please know how I can stop Jaksta downloading two versions of the song each time ?
Kind regards
James
--- Import ---
Author: James Carr
Created At: 2019-06-21T22:50:31+08:00
Updated At: 2019-06-21T22:50:31+08:00
Views: 32
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 02:05
Votes: 0
Can you please provide debug logs so I can see what you are doing
--- Import ---
Author: CRS
Created At: 2019-06-21T22:50:31+08:00
Updated At: 2019-06-21T22:50:31+08:00
Views: 32
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 02:05
Votes: 0