Jaksta Media Recorder version 5.01.54 - switched back to demo mode

Question

Hello, I've been using Jaksta Media Recorder for a long time, but as of Saturday, it suddenly is in 'trial mode' and the registration field is empty. I tried putting in the registration code, but it says it's invalid. Please advise! Best regards, Charles Hunfeld. 
    --- Import --- Author: Charles.hunfeld Created At: 2017-03-31T00:17:30+08:00 Updated At: 2017-03-31T00:17:30+08:00 Views: 57 Votes: 0 --- Import ---

Answer

5 is very very old.  You should upgrade to 6 (its a free upgrade).  Contact Billing support for licensing issues: 
   
 https://support.jaksta.com/support/tickets/new 
    --- Import --- Author: CRS Created At: 2017-03-31T00:17:30+08:00 Updated At: 2017-03-31T00:17:30+08:00 Views: 57 Votes: 0 --- Import ---

Answer

Thanks. I already contacted Billing, but they referred to this section. I'll try again and upgrade to the latest version. It still doesn't explain why version 5 is in demo mode and why it doesn't accept my registration code.     
    --- Import --- Author: Charles.hunfeld Created At: 2017-03-31T00:17:30+08:00 Updated At: 2017-03-31T00:17:30+08:00 Views: 57 Votes: 0 --- Import ---

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Jaksta Media Recorder version 5.01.54 - switched back to demo mode