Jaksta Media Recorder for Windows for Windows Technical Support Forum

Problem recently downloading Youtube content

 I am having problems downloading some files recently from Youtube. The file is detected (both using the Auto feature and by pasting the URL). After Extraction takes place and I have selected the desired resolution, the file downloads. When it has finished downloading, there is a Muxing message which lasts for a brief second, then a momentary Subtitles message, and then the file disappears from the list, and is not in the Download folder. A URL where this is happening is:

https://www.youtube.com/watch?v=PV0kQ5rZ8Uo

This appears to be a new phenomenon. I have not had problems downloading files from Youtube in the past.

Thanks for your help.




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Author: Jerome Stern
Created At: 2020-10-09T10:11:28+08:00
Updated At: 2020-10-09T10:11:28+08:00
Views: 11
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 3, Votes: 0

I forgot to mention that I am using the latest version of Jaksta Media Recorder (v7.0.24.00).

 




--- Import ---
Author: Jerome Stern
Created At: 2020-10-09T10:11:28+08:00
Updated At: 2020-10-09T10:11:28+08:00
Views: 11
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Doesnt happen here

Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063




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Author: CRS
Created At: 2020-10-09T10:11:28+08:00
Updated At: 2020-10-09T10:11:28+08:00
Views: 11
Votes: 0
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Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Thank you. After your reply, I tried again to download the problematic files, which now work. Nothing has changed here, so I can only assume that the problem must have been with Youtube or the hoster of the original file, and this has now been corrected.

 




--- Import ---
Author: Jerome Stern
Created At: 2020-10-09T10:11:28+08:00
Updated At: 2020-10-09T10:11:28+08:00
Views: 11
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0