Jaksta Media Recorder for Windows for Windows Technical Support Forum

Stream protected - but it wasn't 1 day ago?

I was downloading videos from an website, I'd guess I downloaded 200 out of 300 videos. All of sudden it says videos are stream protected and tells me to use DVR. It would take ages to downloado it using DVR. How can we override stream protection?




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Author: FelipeA
Created At: 2019-05-11T22:55:43+08:00
Updated At: 2019-05-11T22:55:43+08:00
Views: 38
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 3, Votes: 0

It is illegal for us to make software that breaks copy protection,  though that error is not necessarily copy protection.  Can you please provide debug logs along with the page hosting the video so I can have a look at it.

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 




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Author: CRS
Created At: 2019-05-11T22:55:43+08:00
Updated At: 2019-05-11T22:55:43+08:00
Views: 38
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

I have submitted my logs to jaksta support and will wait for a response.




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Author: FelipeA
Created At: 2019-05-11T22:55:43+08:00
Updated At: 2019-05-11T22:55:43+08:00
Views: 38
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

I have provided logs and login info so technical support can check on this issue, but it has been over 10 days with no answer from support. Could you suggest an alternative to Jaksta that I can use while we can't fix it? 




--- Import ---
Author: FelipeA
Created At: 2019-05-11T22:55:43+08:00
Updated At: 2019-05-11T22:55:43+08:00
Views: 38
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0