Hi there - i'm trying to download videos from one domain that is a custom redirect for teachable. But inside of teachable are the wistia videos. I can clearly view the video on my browser, but jaksta keeps failing with the download saying credentials needed. I've input the correct credentials every time, but it doesn't work.
I'm attaching the log file for reference.
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Author: Theo Bill
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Answers: 11, Votes: 0
Looks like you are trying to extract a media stream from https://www.whitingsolutions.com/api/v1/wistia_events.json?
Enter the url of the page hosting the video you want to capture - this is the url displayed in your browsers address bar when you watch the video.
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Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Alternatively, switch on AUTO mode and let JMR pick it up automatically when you play it in your browser.
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Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
i've done BOTH methods....same result. its useless
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Author: Theo Bill
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Please provide the url you are trying to capture from and debug logs of AUTO mode and I can have a look. The url you were trying to capture from (the json file) is not a web page.
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Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
URL: https://www.whitingsolutions.com/courses/337948/lectures/5323743
I tried auto as well as copy/paste the URL in the browser window (which you see above)
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Author: Theo Bill
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
HELOOOOOOOO SUPPORT!!
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Author: Theo Bill
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Hello! Havnt had a chance to look at this yet ... Its on the list. Appreciate your patience.
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Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
HELLLOOOO....2 months???
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Author: Theo Bill
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Still on the list ... no eta to look at it sorry ...
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Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Could you please provide your login details for www.whitingsolutions.com via the form here: https://support.jaksta.com/support/tickets/new and reference this forum post.
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Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
v7.0.2.4 improves detection of wistia hosted video, which is what this site is using. You will be prompted with all available formats/protocols.
Download from here:
https://www.jaksta.com/download/windows/jaksta-media-recorder
--- Import ---
Author: CRS
Created At: 2019-05-08T09:57:44+08:00
Updated At: 2019-05-08T10:37:08+08:00
Views: 50
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0