Jaksta Media Recorder for Windows for Windows Technical Support Forum

Various errors

hi, I am testing the product, but I am unable to make it work and I would like to see it working before I buy it.

The attached image is the second error that appears on my screen.

The first error tells me that there is an issue with the monitor and I need to reset settings, which I do, but the error continues to appear.

I look forward to receiving some hints.

Thanks




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Author: Ziorip
Created At: 2021-02-01T20:06:10+08:00
Updated At: 2021-02-01T20:06:10+08:00
Views: 12
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 1, Votes: 0

One of your firefox profiles looks like it is corrupted.

You can either delete these yourself from C:\Users<user>\AppData\Roaming\Mozilla\Firefox\Profiles

or provide debug logs and I can tell you which one it is

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063




--- Import ---
Author: CRS
Created At: 2021-02-01T20:06:10+08:00
Updated At: 2021-02-01T20:06:10+08:00
Views: 12
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0