I upgraded to the new version 7.0.2.9, and the AUTO function is no longer working.
do I need to adjust any more settings?
I've tried using: firefor, chrome, edge, opera and explorer, none of the browsers returns anything.
I have this problem this any site, even the common Youtube
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Author: Pam.kratagon
Created At: 2019-10-06T08:49:21+08:00
Updated At: 2019-11-14T22:42:08+08:00
Views: 41
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Answers: 5, Votes: 0
Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 showing youtube not being picked up in AUTO mode so we can see what is happening on your machine.
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Author: CRS
Created At: 2019-10-06T08:49:21+08:00
Updated At: 2019-11-14T22:42:08+08:00
Views: 41
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
this time even tried to capture, but gave error immediately
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Author: Pam.kratagon
Created At: 2019-10-06T08:49:21+08:00
Updated At: 2019-11-14T22:42:08+08:00
Views: 41
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
AUTO mode detects what is playing in your browser. In this case it is a protocol that is not supported which is WebRTC.
For xhamsterlive through you do not need AUTO mode. enter the url in the "Enter or (Drag and Drop) ..." as you have done in your screenshot and click the down arrow or press enter.
You can then select the format, quality and protocol you want.
You can even use the monitor to monitor xhmaster live streams for when they become active
--- Import ---
Author: CRS
Created At: 2019-10-06T08:49:21+08:00
Updated At: 2019-11-14T22:42:08+08:00
Views: 41
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
after the update came back to work!
--- Import ---
Author: Pam.kratagon
Created At: 2019-10-06T08:49:21+08:00
Updated At: 2019-11-14T22:42:08+08:00
Views: 41
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 02:05
Votes: 0