my jaksta media recorder 7 stop working properly after the last update. How can I fix it, or remove the last update.
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Author: a3124870418@gmail.com
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Answers: 6, Votes: 0
Was this to do with youtube which changed?
https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/you-tube-6000055450
If not then please provide further details of your issue.
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Author: CRS
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
The appropriate boxes were checked. I even uninstalled and reinstalled the program.after I reinstalled the program I choose the recommended option to upgrade. the file attached shows the program working in on instance and in the you tube instance it says complete (errors). if you notice at the bottom of the page it also says the url is not supported . please advise
--- Import ---
Author: a3124870418@gmail.com
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Please check Settings > Internet Downloads > Advanced > Extractor version is 2018.09.10 or greater.
If not you do not have the latest extractor engine.
Please provide debug logs as per the following when trying to capture a youtube video
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Author: CRS
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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Attachments
From Support Migration @ 08 May 2023 01:05
Votes: 0
I checked my extractor version is 2018-9-01, as to day is 2018-9-9 I'm gathering that another upgrade will be coming tomorrow since I need update version 2018-9-10.
--- Import ---
Author: a3124870418@gmail.com
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Yesterday was the 10th for me ;)
You should have got the update as soon as it was released. If you havnt got it please provide debug logs as requested.
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Author: CRS
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Thank you i got the update shortly after my last comment.the program seems to be working properly.
--- Import ---
Author: a3124870418@gmail.com
Created At: 2018-09-08T08:01:10+08:00
Updated At: 2018-09-19T21:08:04+08:00
Views: 48
Votes: 0
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From Support Migration @ 08 May 2023 01:05
Votes: 0