I have just started using.Jaksta. I mainly want to record movies from Netflix, Prime and Stan. I can streram and record from these sites but there is no audio from any of them. Any suggestions would be appreciated
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Author: John Chardon
Created At: 2020-10-06T05:41:37+08:00
Updated At: 2020-10-06T05:41:37+08:00
Views: 15
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Answers: 3, Votes: 0
Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
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Author: CRS
Created At: 2020-10-06T05:41:37+08:00
Updated At: 2020-10-06T05:41:37+08:00
Views: 15
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Attached are the files. Tried running the Windows troubleshooter but got nowhere
Thanks
John
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Author: John Chardon
Created At: 2020-10-06T05:41:37+08:00
Updated At: 2020-10-06T05:41:37+08:00
Views: 15
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Your logs show you trying to record https://www.amazon.com/Amazon-Video/b/?&node=2858778011. which is the home page
You need to open the DVR Browser and go to the actual page hosting the video start playing it and then click record.
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Author: CRS
Created At: 2020-10-06T05:41:37+08:00
Updated At: 2020-10-06T05:41:37+08:00
Views: 15
Votes: 0
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Attachments
From Support Migration @ 08 May 2023 02:05
Votes: 0