no auto detection for streamate

Question

Hi,       the auto detection of my Jaksta Media Recorder isn't picking up the streams of streamate.com in microsoft edge and google chrome anymore.    
    --- Import --- Author: JTRbe Created At: 2019-10-09T04:18:46+08:00 Updated At: 2019-10-09T04:18:46+08:00 Views: 22 Votes: 0 --- Import ---

Answer

Auto detection of stream mate works here ok.

Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 so we can see what is happening on your machine.

--- Import ---
Author: CRS
Created At: 2019-10-09T04:18:46+08:00
Updated At: 2019-10-09T04:18:46+08:00
Views: 22
Votes: 0
--- Import ---

Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Answer

Hi,       I just remembered that a few days ago I had put on the advert blocking function, I turned it off and now streamate is downloading ok again. 
    --- Import --- Author: JTRbe Created At: 2019-10-09T04:18:46+08:00 Updated At: 2019-10-09T04:18:46+08:00 Views: 22 Votes: 0 --- Import ---

Jaksta Media Recorder for Windows for Windows Technical Support Forum

no auto detection for streamate