unable to download some youtube videos in all the different qualities

Question

Hi,       I hope it's ok for me to ask a general question here.  I
 use a white label version of Jaksta Media Recorder and it works great 
in allowing you to download youtube videos in all the available 
qualities but there are some videos where it gives the option to only 
download in HTTPS 360p and not the other qualities.  Is this the same for Jaksta Media Recorder?  I will give the links to some videos that have this issue.  Thanks so much in advance.     https://www.youtube.com/watch?v=gsdzijSK1q0     https://www.youtube.com/watch?v=wgpbqQZwSEE     --- Import --- Author: JTRbe Created At: 2019-04-26T21:35:58+08:00 Updated At: 2019-04-26T21:35:58+08:00 Views: 31 Votes: 0 --- Import ---

Answer

Im getting these qualities here ...

If you want to change to a Jaksta License so we can support you then please provide your white labeled product license details and request a change over to Jaksta at the following link. There is no charge.

https://support.jaksta.com/support/tickets/new

--- Import ---
Author: CRS
Created At: 2019-04-26T21:35:58+08:00
Updated At: 2019-04-26T21:35:58+08:00
Views: 31
Votes: 0
--- Import ---

Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Answer

Hi,       thanks so much for your reply.     I
 see it is the same issue, it detects all the different formats and 
qualities but doesn't show their size and when you start a download it 
says 0 bytes Complete (Errors) except for the mp4 HTTPS 360p quality, it
 shows the size for that and is able to download it ok.   I will attach some screencaptures.                               --- Import --- Author: JTRbe Created At: 2019-04-26T21:35:58+08:00 Updated At: 2019-04-26T21:35:58+08:00 Views: 31 Votes: 0 --- Import ---

Answer

Thanks for reporting.  
     7.0.1.40 supports the recent changes to the youtube dash protocol.
     Download from:     https://www.jaksta.com/download/windows/jaksta-media-recorder 
    --- Import --- Author: CRS Created At: 2019-04-26T21:35:58+08:00 Updated At: 2019-04-26T21:35:58+08:00 Views: 31 Votes: 0 --- Import ---

Answer

Hi again,       I just made the switch and purchased Jaksta Media Recorder and it still has the same issue.            
    --- Import --- Author: JTRbe Created At: 2019-04-26T21:35:58+08:00 Updated At: 2019-04-26T21:35:58+08:00 Views: 31 Votes: 0 --- Import ---

Answer

Works ok here with the latest version

Please provide debug logs as per

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

--- Import ---
Author: CRS
Created At: 2019-04-26T21:35:58+08:00
Updated At: 2019-04-26T21:35:58+08:00
Views: 31
Votes: 0
--- Import ---

Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Answer

Oops so sorry, my mistake, it is downloading great now. Thanks so much for the fix!
    --- Import --- Author: JTRbe Created At: 2019-04-26T21:35:58+08:00 Updated At: 2019-04-26T21:35:58+08:00 Views: 31 Votes: 0 --- Import ---

Jaksta Media Recorder for Windows for Windows Technical Support Forum

unable to download some youtube videos in all the different qualities