Jaksta Media Recorder for Windows for Windows Technical Support Forum

Video downloaded but can not watch

I did download this link https://sv-sambavideos.akamaized.net/vodd-2827/_lunes01_/amlst:stg;2827,7382,7c21910592a7b2896c1a19dc62825889;hidden64np;3aiIeCS2x3wGBPQJtapdaz6UDUup4PCSwgqi2oz0r2GfB4ETHrdmRW5UvPStSQlypshPW1YrHnAMT-x1hBvJ387uZwkQiCgmNKc_6Djc33q67y2bYYff8P63rBEoS2Pyxz2gez1fCuWnIF34F7Zq8Qv3FxY0Zs7BBK99W1lcJxuIw2FwGS3bk3DfG-w3u6OjGLuWeix2uEPaMZhrW33Io4SWUqDeYeqNpH1e1kLpb4ddoHQJHj0Bae_r2gIuf4Bac1yJCx72/manifest_mvlist.mpd?sts=st=1513960238 ~ exp = 1513961918 ~ acl = / * ~ hmac = 25ec04d0a38df8932f92b8273959c493c22040768e13f65727e4b1981c54ce8a however the downloaded video has become deformed, help




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Answers: 9, Votes: 0

What is the url where you downloaded this from so we can have a look?




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Votes: 0

That is a stream url (and has expired) not the url of the page hosting the video.  I need the url of the page hosting the video.




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

The url of the page hosting the video is www.ricardoalexandre.com.br/portal/login/index.php.




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

https://www.ricardoalexandre.com.br/portal/mod/page/view.php?id=2701




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Please send login details to support AT jaksta.com and reference this ticket.




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Excuse me, but where do I send the login data? I do not find the way.




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Please send the login details via email to support@jaksta.com and reference this ticket in your email.




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Sorry for the delay and thanks for the login details.  I can capture that site fine here:


If you are still having issues then please ensure you are using the lastest JMR and provide debug logs as per:

https://jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---



Attachments

From Support Migration @ 08 May 2023 01:05

Votes: 0